How can I generate logs?

If you encounter a problem that is not addressed in our Support documentation, you can send logs to help our engineers debug and troubleshoot issues with the application.

To do this, tap the ☰ menu on the top left, then scroll down and tap Generate Logs

On iOS and Android, tapping Generate Logs should open up your default mail app with the log file attached. Fill in some information about the issue you were experiencing, and we'll get back to you as soon as we can.

Still need help? Contact Us Contact Us